FAQ

GIFT CARDS

Contact us on sales@foxandtaylor.co and we would be happy to assist you.

CARING FOR YOUR SILK SLEEPWEAR

Silk:

Silk is a delicate fabric and should be handled with care. However, it is fairly easy to clean. It has a natural tendency to release dirt quickly and does not always require dry cleaning to keep its quality.

HAND WASH:

The key for washing silk is to have the appropriate soap, such as a very mild liquid detergent. You should wash silk in cold water. Use a basin or a clean bathroom or kitchen sink; fill the basin with cool water, add two capfuls of light liquid detergent and submerge the silk garment. Gently handwash the silk item by pulsing the water with your hand several times to move the soapy water through the fabric. Rinse the item in cold water until all soap residue has been removed. Add a few drops of hair conditioner to the rinse water to keep the silk soft and flexible. When hand washing, do not soak silk for longer than 30 minutes. Some silk fabrics are prone to colour bleeding so don’t be concerned if the water changes colour slightly.

MACHINE WASH:

It is safe to use the washing machine on the gentle cycle though again be sure to use the appropriate soap, such as a very mild liquid detergent. If you opt to use the machine, you should consider investing in a mesh bag as this will protect delicates from snagging or tangling during the wash cycle.

DRYING INSTRUCTIONS:

Press the water out of the garment by rolling it in a towel. Do not twist or wring, as this will damage the fabric. When air drying, you can hang it or lay it flat in its natural shape, being sure to never put silk in the dryer or hang garments in the sun to dry. Iron only when absolutely necessary. Use a cool iron with a press cloth between the iron and the fabric.

ADDITIONAL TIPS:

  • Be gentle – to much agitation from washing can, in extreme cases, causes the garment to shrink.
  • Since silk is a natural fibre, do not use bleach as it will damage the fibres.
  • Be careful not to let hairspray and perfume get on silk as the alcohol will damage the fabric.

THINK TANK

We believe that honest and frank feedback is a pivotal factor in ensuring that we are constantly delivering on your needs and deepest desires.  If you feel that we have missed something in our style offering or we can improve on the fabrics we use, the way that we construct our garments, the packaging that your swimwear arrives in or even a philanthropic venture you believe we should be involved in, we would love to hear from you and start a collaborative discussion on info@foxandtaylor.co

CONTACTS

General Enquiries: info@foxandtaylor.co

Press and PR Enquiries: info@foxandtaylor.co

Wholesale Enquiries: info@foxandtaylor.co

Returns: sales@foxandtaylor.co

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