World wide shipping
WHAT DO I NEED TO KNOW?
Please check the size guide before you order your item! Click here for our size guide
We have partnered with a courier app that offers real-time shipping options, giving you the cheapest, quickest and best value options to choose from.
The shipping time will be advised at checkout.
We accept Shop pay, Visa, Mastercard, Apple pay, Amex, Google pay.
Once your order has been dispatched, you will receive a confirmation email that will state your tracking number. This will allow you to track your goodies via domestic or International carrier. If you require further information about your delivery, please email us at email@example.com
DO YOU SHIP INTERNATIONALLY?
Yes we do. Just follow the steps at checkout and we will charge you accordingly. We aren't responsible for any custom charges. If you have any questions about it then feel free to drop us a line and we can advise/ help.
YOU SAY YOU'VE POSTED MY PARCEL, AND IT'S BEEN A FEW DAYS BUT IT HASN'T ARRIVED... WHAT SHALL I DO?
We are a small company and we rely on our delivery company to deliver our products to you safely and securely. However, sometimes somewhere something can go wrong. If this is the case please email us at firstname.lastname@example.org and we will work with you to find a solution asap.
WHAT IF I NEED TO CANCEL MY ORDER?
If you need to cancel your order please contact email@example.com ASAP and we will do this for you.
I HAVE SOME FEEDBACK.
We welcome constructive feedback on our products and designs - it means we can potentially make them even better for next time. If you have some please feel free to email firstname.lastname@example.org
CONTACTING CUSTOMER SERVICE
We can be contacted for all customer service enquiries, order enquiries or a general enquiries. E-mail us at email@example.com between 9.00 am to 5.00 pm (Spain time), Monday to Friday and we will reply within 1-2 days.