NEW ETHICAL VEGAN SILK SERENITY PYJAMA SET

World wide shipping

WHAT DO I NEED TO KNOW?

Please check the size guide before you order your item! Click here for our size guide 

SHIPPING COSTS

We have partnered with a courier app that offers real-time shipping options, giving you the cheapest, quickest and best value options to choose from. 

SHIPPING TIMES

The shipping time will be advised at checkout. 

PAYMENT METHODS

We accept Shop pay, Visa, Mastercard, Apple pay, Amex, Google pay. 

ORDER TRACKING

Once your order has been dispatched, you will receive a confirmation email that will state your tracking number. This will allow you to track your goodies via domestic or International carrier. If you require further information about your delivery, please email us at info@foxandtaylor.co

DO YOU SHIP INTERNATIONALLY?

Yes we do. Just follow the steps at checkout and we will charge you accordingly. We aren't responsible for any custom charges. If you have any questions about it then feel free to drop us a line and we can advise/ help. 

YOU SAY YOU'VE POSTED MY PARCEL, AND IT'S BEEN A FEW DAYS BUT IT HASN'T ARRIVED... WHAT SHALL I DO? 

We are a small company and we rely on our delivery company to deliver our products to you safely and securely. However, sometimes somewhere something can go wrong. If this is the case please email us at info@foxandtayor.co and we will work with you to find a solution asap. 

WHAT IF I NEED TO CANCEL MY ORDER? 

If you need to cancel your order please contact info@foxandtaylor.co ASAP and we will do this for you.

I HAVE SOME FEEDBACK.

We welcome constructive feedback on our products and designs - it means we can potentially make them even better for next time. If you have some please feel free to email info@foxandtaylor.co 

CONTACTING CUSTOMER SERVICE

We can be contacted for all customer service enquiries, order enquiries or a general enquiries. E-mail us at info@foxandtaylor.co between 9.00 am to 5.00 pm (Spain time), Monday to Friday and we will reply within 1-2 days.

Fox & Taylor

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